• Elgato Eyetv

Just updated the latest software on my iMac G5: mac OSX version: 10.6.6 EyeTV Hybrid: Software: Version: 3.5 (6514) Started getting an error saying I was using a USB 1.1 port the iMac has all 2.0 ports (no i didn't plug it into the keyboard port). Now message reading: Please make sure your device is plugged in and working. Running Set up EyeTv assistant: showing no signal & no attached device. Using the System Profiler shows no device attached to the USB ports I've unplugged all other USB devices and they re-show up in the profile when reconnected. I recently added the EyeTV app for iPad that was working well and now it says there is no tuner attached.

Is it the latest apple update? A few months have trickled by & for the most part i just left the hybrid plugged in and running in the background. Then i stumbled on a post. Which i can't find at the moment (want to thank the guy)!!

He talked about dry solder joints and suggested heating the oven and instead of just warming up the hybrid to actually cook it to the point of the solder turning to liquid. He suggested an electric oven and a set temp. I of course have a gas cooker and didn't really do the math. Suffice to say I heated the oven gas mark 6. When the flames had gone low I stuck the hybrid on a piece of aluminium foil (after removing the plastic casing - it just snaps apart). And left it sitting there for 15 minutes.

I then turned off the oven and left the door open to cool down. I read its best not to touch it till its cool as it might fall apart. For the last couple of weeks i've been turning it on and off as required and it seems to not have any side effects. If yours is broken. Give it a go! Look to your system, then.

You might try a couple of things: 1. Make a new user account. Boot into that account.

Install the EyeTV software and see if it works. If it does then follow this guide to uninstall the software in your normal account: Uninstalling Software: The Basics Most OS X applications are completely self-contained 'packages' that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.

Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too. Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process. Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder.

Elgato Eyetv

You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed. Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.

Locate the item in the list for the application you want to remove and click on the '-' button to delete it from the list. Some software uses startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/. If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default.

You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at.

Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a '.pkg' extension. Be sure you also delete this item as some programs use it to determine if it's already installed. There are many utilities that can uninstall applications. Here is a selection: AppZapper Automaton Hazel CleanApp Yank SuperPop Uninstaller Spring Cleaning Look for them at.

For more information visit and read the FAQ on removing software. You will then need to figure out what is in your normal account that is causing the problem with EyeTV. Could be corrupted preference or cache files or a third-party application or utility that you are using. Install a fresh copy of OS X on another drive or USB flash drive (16 GB minimum.) Boot from it and install the EyeTV software. See if it works. If it does then consider a fresh install of OS X on your main drive. Look to your system, then.

You might try a couple of things: 1. Make a new user account. Boot into that account. Install the EyeTV software and see if it works. If it does then follow this guide to uninstall the software in your normal account: Uninstalling Software: The Basics Most OS X applications are completely self-contained 'packages' that can be uninstalled by simply dragging the application to the Trash.

Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.

Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process. Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder.

You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.

Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the '-' button to delete it from the list. Some software uses startup daemons or agents that are a new feature of the OS.

Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/. If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at.

Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer.

The item generally has a '.pkg' extension. Be sure you also delete this item as some programs use it to determine if it's already installed. There are many utilities that can uninstall applications. Here is a selection: AppZapper Automaton Hazel CleanApp Yank SuperPop Uninstaller Spring Cleaning Look for them at. For more information visit and read the FAQ on removing software. You will then need to figure out what is in your normal account that is causing the problem with EyeTV. Could be corrupted preference or cache files or a third-party application or utility that you are using.

Install a fresh copy of OS X on another drive or USB flash drive (16 GB minimum.) Boot from it and install the EyeTV software. See if it works. If it does then consider a fresh install of OS X on your main drive. Hi Kappy thanks for your input. Here is my latest update. Elgato website has an unistaller app. Downloaded and ran it.

Then did a fresh install. Reloaded the software and ran updates. Warning pop upt: the Elgato device cannot be run on a 1.1 usb port: (mac doesn't have a 1.1 usb port - no its not plugged into keyboard). So it obviously recognised it at this point?? Started to fill in the prefs and once again its showing no device attached. Set up a new user account: same deal.

Device is not recognised. System profile is also 'not showing' the device connected.

Tried resetting the PRAM will retry the whole process again. Hey Kappy Only using the ports on the imac. Bit of success: I reinstalled for the 3rd time and prior to updating the software to run on the intel version, I tried to run it. Got the usb 1.1 warning. Couldn't get the Hybrid to be seen. Then I did an update of software (as before). Again with the USB 1.1 warning.

But this time it worked! So at the moment I have a working device again. Quitting the app and restarting doesn't give me the USB warning anymore.

So fingers crossed. Hi there, just stumbled upon this looking for reviews on the Hybrid 'cos I was hoping to use it to plug my old playstation consoles into my Mac.

Any comments are welcome on that subject by the way. In the meantime I might be the bearer of bad tidings.

During my research I have come across a number of reviews and comments outlining your problem dating back to 2008. It is reasonably common, it would appear, for the unit to stop recognising USB2.0 ports and claim they are USB1. Various software updates have followed and none have addressed the problem, Elgato's response has varied from 'ignored', 'slow' to 'unsympathetic' but one guy got a replacement after 2 years. It is always difficult to know how widespread these issues are because forums tend to attract the attention of people with a problem rather than those without, and I have no idea how many units Elgato have sold in the last 2 years. Here in the UK/Europe we haven't had a hardware update since 2008 but there have been two new models in the Americas.

Check the Apple Store UK and Amazon websites for reviews and you will find your problem pops up a few times. Or Google 'Eyetv Hybrid problem'. All that said, it is my hunch that the problem is hardware based.

A couple of people have reported that by cooking the unit at Gas Mark 4 for a couple of minutes in the oven restores the unit to normal functionality for a while. ( I kid you not! ) Therefore it looks like they have a manufacturing fault that has created a loose connection on a PCB or Chip inside. Just like the legendary BGA problem in the old iBooks.

If there was a loss or reduction in power across a connection then it would explain why the software thinks it is no longer attached to a USB.2 port. Warming it up may 'reflow' the connection and then continual use keep it warm. Does the problem arise from a cold start? That's my two cents worth anyway. Perhaps if you are polite and persistent then Elgato will accept it as an issue and replace yours.

If it gives up the ghost then there is no harm in trying to nuke it back into life. Someone mentioned a microwave in one post. I'm not sure now whether it is worth the investment myself, they are expensive here.

In the meantime good luck, and if anyone has a brilliant idea about how to route Playstations 1 & 2 through my Mac to my monitor ( I don't have a TV ) then I'd love to hear from them. Cheers, L2K8. I have had this device since January. It worked for a while and has now stopped working. I sought help from Elgato support and get several days of delay between help requested and help answered. So far, help tells me LESS than this board.

I believe it IS a hardware problem. The high heat of the device when it WAS working leads me to think that it eventually just burns out! I am thinking about a slingbox instead (of course, that isn't precisely a substitute, but it would provide a work-around). Are there those who have actually gotten their money back from Elgato? I am thinking $150 is kind of a lot to throw away.

A slingbox will cost me a little more than that. Yes, I have tried, deinstall, reinstall, logging to Elgato, and the RP command option hold-down for PRAM reset. Of course I have done these many times, else I wouldn't be considering asking for my money back. Yes, I could probably get a new device (EyeTV hybrid) out of them, but, based on this board, what good would that do, if it is mis-engineered? A few months have trickled by & for the most part i just left the hybrid plugged in and running in the background.

Then i stumbled on a post. Which i can't find at the moment (want to thank the guy)!! He talked about dry solder joints and suggested heating the oven and instead of just warming up the hybrid to actually cook it to the point of the solder turning to liquid. He suggested an electric oven and a set temp. I of course have a gas cooker and didn't really do the math. Suffice to say I heated the oven gas mark 6. When the flames had gone low I stuck the hybrid on a piece of aluminium foil (after removing the plastic casing - it just snaps apart).

And left it sitting there for 15 minutes. I then turned off the oven and left the door open to cool down.

I read its best not to touch it till its cool as it might fall apart. For the last couple of weeks i've been turning it on and off as required and it seems to not have any side effects. If yours is broken. Give it a go!

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For many years, Elgato has offered Mac users the hardware and software to turn their computers into TV-tuning, DVD-functioning wonderlands. Or, to put it another way, letting people watch, record, edit, and export TV shows on their Macs.

The latest version of Elgato’s TV tuner lets you access over-the-air SD and HD channels (ATSC) and unencrypted analog (NTSC) and digital (Clear QAM) cable channels, as well as signals from cable and satellite boxes (more on that shortly). Plug the Hybrid into a USB 2.0 port (either directly or using the included USB extension cable), attach the coaxial adapter, connect either an antenna (not included) or cable, and you’re ready to go. There’s an included break-out cable offering analog-only inputs for game consoles, DVD players, VCRs, and the like. Unlike the previous version, the Hybrid no longer includes an FM tuner. I tested it with a small antenna on my desk at work with a clear view of San Francisco’s, from which I could pick up nearly 40 channels. The brain of the Hybrid is the EyeTV 3 software that comes with it (which you can also for $80 and use with ).

Program listUsing the EyeTV software you can watch live TV; pause and rewind live shows thanks to a storage buffer (by default, 2GB, but you can change the size, and therefore the length of buffer time); schedule and record future programs; and watch recorded programs on your computer. (Using the $5, you can watch live and recorded TV on your iPhone or iPod touch, as well). The software includes one year of TV Guide program data ($20 per year in subsequent years) that shows, among other things, what episodes are coming up on what channels and whether they are new episodes or repeats. (This info is similar to the guide data you’d get from a TiVo or other DVR.) The hardware/software combo offers most of the features you’d expect from a DVR. When you find a program in the guide, you can click it to switch to a view showing a summary, the length, actors, and more.

From there, you can click the Add Schedule button to set a program to record, or Record All to set what Elgato calls a Smart Series—akin to TiVo’s season pass—to record all future episodes. One problem with the way the EyeTV software handles series recordings, however, is that there’s no way to limit the number of episodes it will record or keep, and since there’s also no way to tell the software to leave a certain amount of free space on your hard drive, recordings can gobble up every last megabyte of room if you’re not careful (an hour-long HD episode of Chuck took up 5.7GB, for example). If you set up a manual recurring recording, you can set the number of shows to keep, but that somewhat defeats the purpose of built-in series functionality.

Program Guide data from TV GuideWith U.S. Models, the EyeTV software now supports several cable and satellite set-top boxes. However, it can’t change the channels on those boxes, so you’ll need to —a hardware/software combo that relays infrared remote commands—a. And because you must hook the Hybrid up to the set-top box’s analog outputs, you can’t view or capture shows in all their HD glory. The software can wake or boot up your Mac to record a scheduled program, but I ran into problems on one Mac with lots of login items—although the Mac Pro started up just fine, some combination of login items prevented the Elgato app from launching and recording as expected. On my MacBook, however, the software launched and recorded just fine.

In addition to watching shows in the EyeTV software, you can export recordings for playback on devices such as Apple TVs, iPhones, and iPods; convert recordings and automatically add them to iTunes; and send recordings to Toast or iMovie. If you want polish up files and save space before exporting (remove commercials, for example) there’s a built-in editor. Although somewhat tedious to use—you need to mark off each section you want to remove, and then select the Compact command, which takes a while and can’t be undone later—it’s nice for archiving shows for future viewing. EyeTV's editorAlthough you can control everything in the software from your computer, you might want to, say, sit back on the couch and watch TV on your huge iMac without having to walk back and forth to your computer.

The Hybrid comes with an infrared (line-of-sight) remote control for this purpose. However, while the remote works fine when watching on a laptop, since the sensor points in the direction you’d be sitting, with a desktop system, you need to use the USB extender cable—and even then, the Hybrid might not be facing the right way for the remote to work.

Also, the remote’s buttons and minimal labels don’t make it as easy to use as it should be. Macworld’s buying advice If you live somewhere with good over-the-air reception or have unencrypted cable channels, the EyeTV Hybrid is a great way to watch, record, and convert TV shows.

If you’re hoping to use it with your cable or satellite box, it’s still a complicated process and you can’t get HD quality.